IT Desk · Managed IT support
IT support for small businesses in North London
Message us on WhatsApp, Teams or email and a named engineer replies within 30 minutes. We look after your staff accounts, laptops and security, and every month you see exactly what we did.
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IT Essentials
£39 per user a month
- Help on WhatsApp, Teams and email, Mon–Fri 8am–6pm
- 30-minute first reply, unlimited remote support
- Joiners, movers and leavers, including same-day Leaver Lockdown
- Microsoft 365 or Google Workspace looked after
- Two-factor login, password manager, email protection
- Monthly report
IT Complete Recommended
£59 per user a month
- Everything in IT Essentials
- Laptops managed, updated and protected, with a live inventory
- New starters' laptops arrive ready to use
- Microsoft 365 backup
- Cyber Essentials renewal support
- Quarterly review call
Set-up £395 for up to 10 users (then £25 per user), including a Digital Keys Audit; waived on a 12-month IT Complete agreement. Minimum 5 users and a 3-month minimum term. Microsoft 365 / Google licences, hardware and on-site visits are extra.
What we look after
- Your people: accounts, passwords, two-factor login and access, from someone's first day to their last
- Your laptops and phones: set up, updated, protected and tracked
- Email and files: Microsoft 365 or Google Workspace, SharePoint and OneDrive, backups
- Security: email protection (SPF, DKIM, DMARC), phishing defences, Cyber Essentials
- Everything else that breaks: printers, Wi-Fi, software, "it was working yesterday"
How switching to us works
- 15-minute call. We learn how your team works and what's frustrating you.
- Digital Keys Audit. We find every account and system you rely on, and who controls it.
- Onboarding. We take over admin access properly, in your business's name, and tidy up as we go.
- Every month. Fast help when you need it, and a plain-English report of what we did.
Who we work with
Offices and practices of around 5 to 50 people: professional services, clinics, agencies, studios, charities and growing teams that have outgrown "the person who's good with computers".
Areas: North London, including Islington, Camden, Haringey, Barnet, Enfield and Hackney, with remote support across London and the UK. Also see our Windows Server end-of-support guide.
Talk to us on WhatsAppOr call 07938 461702, email hello@techvice.co.uk, or use the contact form on our home page.
Common questions
How much does IT support cost for a small business?
Managed IT support in the UK typically costs around £40–£80 per user a month, depending on what's included. Our IT Desk starts at £39 per user a month (IT Essentials) or £59 with laptops managed, backups and Cyber Essentials renewal support (IT Complete). Set-up is £395 for up to 10 users, then £25 per user, and includes a Digital Keys Audit.
Is there a minimum number of users or contract length?
Yes: a minimum of 5 users and a 3-month minimum term. The set-up fee is waived on a 12-month IT Complete agreement.
How quickly do you reply?
Message us on WhatsApp, Teams or email and a named engineer gives you a first reply within 30 minutes during support hours (Monday to Friday, 8am to 6pm). Out-of-hours cover is available.
Do you come on site?
Most problems are fixed remotely within minutes. We come on site in North London when the job needs it, such as office moves, new equipment or network work; on-site visits are charged separately.
Can you take over from our current IT provider?
Yes. We document what you have, move admin access and licences into your business's name, and make sure nothing is lost in the switch. It starts with a Digital Keys Audit, so we know exactly who controls what.
Will you need our passwords?
No. We never ask for your passwords. We're given our own admin access, which you can remove at any time.